Our Values and Culture
Support that begins with compassion. Care that creates a lasting impact by transforming challenges into opportunities for growth in people’s homes and their local communities.
Our Core Values
At Leaf Complex Care, our approach to social care is defined by three core values: Compassion, Impact, and Community. These values guide us in supporting people who require complex care and working with their families and care professionals to deliver the right person-centred care. Here’s how each value defines its role in our care model:
Compassion
We believe genuine care begins by nurturing respect at all times for everyone. It is all about showing empathy, taking the time to listen without judgement, being supportive, recognise efforts and building trusting relationships that allow people to feel respected.
Impact
Our support teams are committed to focusing on outcomes that matter – supporting people to achieve improved well-being, improve their quality of life, and reach their personal goals by taking responsibility for our actions and decisions.
Community
We know that community is key to creating a fulfilling life. We ensure our people feel connected, build trust, always add value in everything they do and collaborate to keep the culture of belonging while consistently supporting the mission we have for improving people’s lives.
Culture Where People Can Feel a Sense of Belonging
We believe that embracing diversity and promoting inclusivity creates an environment where everyone feels valued and connected. Our commitment to open and honest communication encourages people to share ideas and concerns freely, building trust and mutual respect. We provide opportunities for meaningful interactions, enhancing the overall well-being of our people.
Vision and Purpose
Our vision is to humanise health and social care by delivering compassionate, person-centred support in the comfort of people’s homes. The support team’s expertise excels in providing care for complex cases, primarily for autistic people and people with a learning disability, offering families peace of mind and delivering tailored solutions to social workers and case commissioners managing challenging caseloads.
Our purpose is to ensure that every person receives the highest quality of care – rooted in dignity, respect, and empathy – while transforming the care experience for those who need it most.
Our Commitment to Integrated Care
Leaf Complex Care works with Local Authorities and Integrated Commissioning Boards across the UK to design and implement tailored care plans for people who require complex care. Working closely with families, social workers, and care professionals, we co-create care plans that deliver measurable, positive outcomes.
We integrate people into their communities and ensure that each person remains part of a vibrant, supportive community through:
Contact Leaf Complex Care
We’re here to answer any questions and explore how we can support you.
