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Leaf’s Rapid Response Support Service (RRSS)

Whether it’s supporting a person to transition from a hospital to community setting, a placement breakdown or providing care and support at home, our highly-skilled and experienced team delivers support to people with immediate, acute support needs and challenging behaviours.

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We wanted to pass our thanks to all of the team members who attended training with us. We were really impressed with the compassion and care the team showed towards the supported individual. It is clear that all staff are working really hard to support the individual in the best way they can and everyone engaged positively with the training content. It made delivering the training a pleasure.

Clinical Psychologist
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‘I would like to feedback how professional Edna and Haitham were during my visit including how they spoke about the individual being supported and the package of support. I always notice these things because the narrative people use, it reflects a lot on what they think about the person and their support of them, and I was really impressed by their knowledge of the individual, their attitude towards him and his mother and their efforts to engage him in meaningful occupations’

College Teacher
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Thank you for all your incredible support to us and working in partnership to ensure we are all aligned together to keeping the individual safe.

Social Worker
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It is so good to know that such great support is there for us at such short notice’ ‘ We are so grateful for Cristina for being so flexible and supportive.

Family member of a supported individual

Our RRSS Team:

Are only a phone call away and can assist at any time of night or day for as long as is needed 24/7, 365 days of the year, supporting the individual and their family members

Guarantee to commence the initial crisis assessment within 2 hours of your call

Employ proactive, active and reactive structured approaches to crisis intervention and management based on best practice

Are trained and skilled in dealing with crisis intervention, prevention and management

Wherever possible will establish a therapeutic environment

Will empower the person to begin their journey of recovery by putting in place person-centred plans and positive behaviour support strategies


What do our care and support team, branch administration and support, and leadership, all have in common? 

We are all passionate about what we do.

Person-centred approaches

By listening to, and working with, each person and their circle of support we help them plan their care and support – tailoring the support we provide to meet individual needs and requirements, goals and aspirations.

Engagement and inclusion

Working in partnership with families, carers and health and social care professionals, we develop detailed support plans and risk assessments to encourage and develop independent living skills and community engagement and inclusion.

Excellence and Innovation

Following a detailed assessment and understanding of the support needs required, we ensure the person’s designated care team are fully trained to meet their support needs.  Training is provided by in-house specialists, local authority professionals and accredited external partners.

“Leave footprints of love and kindness wherever you go”
Sophie Pinder
Operations Manager

Let's Get In Touch

Our support team is available 24 hours a day, 7 days a week, 365 days a year

0117 456 4799


Ash House, 5 Fountain Court, New Leaze, Bradley Stoke, Bristol, BS32 4LA

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