We are delighted to announce that we have received our first Care Quality Commission (CQC) Report following our recent inspection. Carried out at the beginning of July, the inspection rated us as good in all aspects of the service.
The people we support, their family members, and our support teams, were interviewed by the inspector for their comments and input into what it is like to be supported by us, and what it is like to work for us.
Here are just a few snippets of the feedback we received during the inspection:
- Leaf have been fantastic for xxxx in so many ways. Having a strong core team has been extremely important for his wellbeing, mental health and management of behaviour which can challenge.
- xxxx is settled and happy because they have staff who know him well.
- … staff instilled great confidence.
- … felt reassured by the staff team as they had xxxx’s best interests at heart.
As Sarah Ambe, Operation Manager – Communities, commented:
“This is our first CQC Report and to be rated ‘good’ across the board is a brilliant achievement. We are extremely proud of the high standards of care and support the team delivers. We would like to thank every member of the Leaf Family for their passion and commitment to make the difference to the lives of the people we care for and support, and their family members. The rating is testament to the impact we’re making – enabling the people we support to live a rich and full life in their own home and community.”
Click here to view the report.
CQC is an independent regulator of health and social care services in England, who monitor, inspect and regulate services to make sure they are meeting fundamental standards of quality and safety.
To find out more information about how they regulate health and social care in England, please visit the Care Quality Commission website.