How Harley’s Strengths Became the Foundation for Progress Through Consistent and Tailored Care

This case study highlights the importance of tailored care and the profound impact it can have on families facing complex challenges. Leaf Complex Care's approach not only transformed the lives of Harley and his mother but also demonstrated the organisation's dedication to making a meaningful difference in the lives of those they serve.

Overview

Harley is an 8-year-old boy living with autism and Attention Deficit Hyperactivity Disorder (ADHD), experiencing severe learning challenges and non-verbal communication. When Leaf Complex Care became the support provider, we immediately designed a tailored support plan to empower Harley and his mother, offering much-needed care and support.

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Reflecting on the Past: The Story of Harley

Harley’s journey began at the age of 2 ½ when he started experiencing autism and severe learning difficulties. As he grew older, additional challenges emerged, including ADHD and non-verbal communication. The tangible bond between Harley and his mother highlights the depth of their connection, who was experiencing a crisis point and in need of urgent support.

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Facing the Challenges

Harley’s mother expressed her deep concerns during the initial meeting. She had been waiting for support, facing a prolonged period of uncertainty. Leaf Complex Care was best placed acknowledging the strain on Harley’s mother and the impact it had on both their lives.

‘’We were approached by the Wolverhampton social team to assist a family who had hit a crisis point, and the mom needed support with her son Harley on a respite term. After Visiting Mom and Harley, we were able to understand the family’s needs and anxieties.’’ – says Cara T., the Assistant Registered Manager in Leaf Complex Care in Birmingham.

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How Meeting Our Support Workers Changed Everything

Leaf Complex Care approached Harley’s case with intentionality and profound care. Recognising the need for tailored support, Harley required 2:1 support, followed by a highly experienced staff, introducing our support worker Anold. The team introduced one clinician at a time during initial visits to ensure a smooth transition and avoid overwhelming Harley and his mother. 

‘’He can now communicate his needs to staff, although we are supporting him to continue to grow in this area.’’ – says Anold K., Harley’s support worker.

The Leaf Complex Care team and Anold played a crucial role, providing a consistent point of contact for Harley’s mother and establishing a relationship based on trust and understanding. As trust between Leaf Complex Care and Harley’s family deepened, the team introduced additional support staff. This gradual approach allowed Harley’s mother to gain confidence in the team and provided Harley with a sense of familiarity and security.

Anold continues – ‘’Being in the community for social activities with HMG has given mom time to carry out other chores, shopping, attending family gatherings, and, more importantly, time for her well-being.’’

The Impact of Leaf Complex Care's Support Workers

Leaf Complex Care’s support workers significantly impacted Harley’s life and his mother’s well-being. Harley showed remarkable progress through carefully planned activities and person-centred care, encouraging growth and development.

‘’In this short period of time (3 months), we have seen Harley’s communication skills grow and challenging behaviours decrease. Harley also has a greater understanding, and his confidence has grown within the community.’’ – says Cara.

The impact of Leaf Complex Care’s support workers extended beyond mere support; they became a source of stability and hope for Harley’s family. Once limited by his challenges, Harley began to engage more actively with the world around him. They often visit amusement parks together and enjoy some ice cream. 

‘’At Leaf Complex Care Birmingham, we strive on supporting a family as a whole, not just the individual.’’ – Cara finishes.

The journey of Harley and his family with Leaf Complex Care showcases the transformative power of personalised and humanised support. Through careful planning, highly skilled staff, and a deep commitment to the well-being of the people they support, Leaf Complex Care enabled Harley to break barriers and experience a more enriched life. Moreover, the support provided allowed Harley’s mother to reclaim her life, fostering a healthier family dynamic.

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Our skilled clinicians at Leaf Complex Care can support you with care tailored to your specific needs. Contact us here on our website or directly call the office closest to your location.

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