• 24/7 Care & Support Services

Birmingham Office

Receive tailored complex care that leads to greater independence

Tailored complex care and support in Bristol

How We Make a Difference

At Leaf Complex Care, we support people living with learning disabilities, autism, and complex care needs. Our in-house team of Positive Behaviour Support (PBS) specialists, speech and language therapists, and occupational therapists ensure personalised and humanised support.

 

We have teams of support workers trained in British Sign Language (BSL). This enables us to provide effective communication and support to people who are deaf or hard of hearing, helping them participate fully in receiving proactive support.

 

Additionally, we offer supported living services. We understand the importance of independence and choice, and our supported living service empowers people to live the life they deserve.

Rapid Response Service

Designed to provide immediate support in crisis situations, our Rapid Response Service is ready to support people with complex care needs when they need it most.

With our compassionate approach and quick response, you can rely on us to provide the support you need, with a turnaround guarantee of 4-6 hours from the initial call.

Crisis Support

Testimonials

“We would like to praise Jade to the heavens. She is superb, she listens, and acts upon our concerns and worries. She has made a huge difference to Ј 's life. Since Jade came into his care, she has worked so hard to get the right staff for him and make his life so much better. We have never seen him so happy since he was living at home. “
– Family member
“I am able to discuss concerns with the whole team and come to resolutions.”
– Family member
“I have been impressed with their transparency when mistakes occur, supporting complex people. Although it's important to note that often these can be very small events that demonstrate the complexity of the people they support. It can be very difficult for anyone to always get things 100% right.”
– Care professional
”I have been very impressed with Leaf managers and staff. In a particular complex case, they have worked jointly with our LD Community Health Team and others to reduce risk and prevent a hospital admission for the person. This joint approach is really refreshing to be a part of and helps achieve positive outcomes.”
– Care professional
“The service is approachable and responsive to feedback we may need to provide. All are aware that often we all need to adapt delivery of care interventions to meet the needs of the person. This can only be achieved by good MDT working.”
– Care professional
“Тhe service works hard to meet expectations and also involve the person, their carers and advocates.”
– Care professional
“To be honest, my recent experiences of working with Leaf have been very positive. I would like them to maintain their excellent levels of engagement with our service.”
– Care professional
“They have excellent caregivers. It is never going to be perfect, but the consistency of staffing is much better, and my son has a very good quality of life.”
– Family member
“The service meets my expectations in the way they care for B by offering her many opportunities to expand her lived experiences and provide as much access into the community as possible.”
- Care professional
“Leaf Care have met every promised expectation. They are absolutely phenomenal with my brother and respect and value everything he needs. They have very high, clear expectations, and they are always met.”
– Family member
“Leaf has been absolutely phenomenal since day one of my brother's care. They have provided very high standards of care and give him the best in life. They have taken time to get to know our family and have welcomed not only my brother by ourselves too. If there is a time we are unsure on something they are always at the end of the phone. My brother had come such a long way since being cared for by Leaf!”
– Family member
“We have had positive collaboration with management, and sporadic input from carers.”
- Care professional
”We couldn’t be more grateful for having those carers who support us and who are really helping Vladan in every aspect of his daily activities, and first time after years and years someone trying to understand him and his needs. Many thanks to Olalekan, Bonaventure, Philip, Fisayo and Dele for their support and efforts.”
– Family member
“Our son is happy and has made progress with his dependency on dad.”
– Family member

Autism Accreditation Specialist Certificate

We have received accreditation with the Autism Specialist Award from the National Autistic Society.

This recognition reflects our ongoing efforts to provide inclusive, person-centred environment, where autistic people feel understood, respected, and supported – across all our services.

NAS Autism Award Logos Full Colour RGB ASA Accredited 2025
View Certificate

Meet the Team

Chantelle Lawton removebg preview

Chantelle Lawton

Nominated Individual

chantelle@leafcare.co.uk

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Jodie Pugsley

General manager

jodie@catalystgrp.co.uk

Sarah Clifford 1 removebg preview

Sarah Clifford

Senior Registered Manager & Supported Living Lead

sarah.clifford@leafcare.co.uk

Cara Turner removebg preview

Cara Turner

Assistant Registered Manager

cara@leafcare.co.uk

Christine 768x512 removebg preview

Christine Harris-West

Office Administrator

christine@leafcare.co.uk

Contact Us

Experience working with a team of highly trained support workers and specialist in-house therapists.

We are available 24/7, 365 days a year.

Delivering our services across the UK

Tel: 0121 661 0244
Email: sarah.clifford@leafcare.co.uk
Address: Birmingham Business Park | 2660 Kings Court | The Crescent | Birmingham | B37 7YE

Contact Sarah Clifford, the Registered Manager for Leaf Complex Care Birmingham, at sarah.clifford@leafcare.co.uk or call 0121 661 0244  for further information on how we can support you with our services.

A Parent’s Guide to Home Support for Autistic Children

Have you ever wished for a guide that truly understands your family’s journey, one that speaks your language, recognises your challenges, and celebrates your child’s strengths?

That’s precisely why we created our first Autism Guide, a heartfelt, practical resource built around real experiences.