Referrals and Admissions
A well-coordinated referral and admission system that gives people quicker access to specialist care, reduces hospital readmissions and improves overall health outcomes.
By placing the person, their family, and healthcare professionals at the heart of our approach, we collaborate closely with local authorities to develop personalised care solutions. Where others might hesitate, we confidently embrace challenges, making bold and courageous decisions to provide the best possible support.
Gareth Goundrill
Regional Referrals and Admissions Specialist
Make a Referral
Contact our Regional Referrals and Admissions Specialist, Gareth Goundrill, by filling out the form below.
Why Partner with Leaf Complex Care?
In-house Multidisciplinary Team
(PBS Practitioners, OTs, SALTs, and Multimedia Specialists)
Rapid mobilisation support within 2 hours
Specialised Support for autism, learning disabilities, and behaviours of concern
Referral Process
Leaf Complex Care’s referral and admission process is created to ensure that people with multiple needs in complex situations receive the necessary care without delay, especially when specialised expertise or resources are required.
Who Can Make a Referral?
Referrals can be made by case commissioners, social workers, family members, or people with multiple needs themselves.
Initial Contact
Once a referral is submitted, our team will discuss options and guide you through the next steps.
Information Gathering
We collect key details about location, care needs, and personal preferences to tailor our approach.
Assessment
We conduct a personalised assessment to identify the best support options. We are flexible and can adapt to people’s needs, offering face-to-face or online assessments, especially in urgent situations.
Identifying Needs and Goals
We review care needs and provide recommendations involving the person, their family, and our therapy team to ensure co-produced solutions.
Proposal
Transition Planning
Proactive Reviews
We regularly review support to ensure it remains functional and supports less restrictive practices.
FAQ’s
1. How long does it take to process a referral?
We strive to respond to all referrals within 2 hours.
2. Who carries out the assessments?
Our experienced clinical team, which includes Registered Managers, Transitions Coordinators, Positive Behaviour Support (PBS) Practitioners, and members of our multidisciplinary team (MDT), is responsible for conducting assessments.
3. Can family members be involved in the process?
Yes, absolutely. We actively encourage the involvement of family and support networks to ensure a holistic, person-centred approach to care.
4. How soon can you begin providing support?
Depending on the person’s needs and circumstances, we can commence support within as little as two hours’ notice.
5. Do you provide housing options?
Yes, we have private accommodations in the Midlands area. Also, we collaborate with a network of trusted housing providers to secure appropriate accommodation options.
6. What kind of training do you provide?
Our staff receive comprehensive training, and we can also arrange specialist training tailored to the specific needs of the people we support.
7. What support is available once care has started?
We offer continuous support through regular communication, ongoing reviews, and necessary adjustments to the care plan. Our team is always available to address any concerns or queries.
8. Do you provide reports, monitor outcomes, and review progress?
Yes, we produce detailed reports, track outcomes, and conduct regular reviews to ensure the care plan remains effective and aligned with the person’s goals.
Need More Information?
Explore our services and how we can support you or your loved one.
We Value Your Feedback
We are committed to continuous improvement and welcome your feedback.
