Home/What we do

Helping people to live a better quality of life – at home and in their community.

As your local provider of choice for people with complex care needs we’re here to provide you with urgent and longer-term care and support – when you need it most.

We help adults (aged 18-65) and children (up to age of 18) living with complex care needs, including:

  • learning disabilities
  • autism • acquired brain injuries
  • behaviours that challenge
  • and/or other mental health needs.
‘It is so good to know that such great support is there for us at such short notice. We are so grateful for Leaf Complex Care for being so flexible and supportive’

Family member of someone we support

Our services

Rapid Response Service

Complex Care & Support

How we deliver care

We make the people we support feel safe and supported

Our team of Senior Specialist Practitioners and Specialist Practitioners are trained and skilled in dealing with urgent care and support needs. Wherever possible we will establish a therapeutic environment for people who may be vulnerable, emotional, anxious, disorientated, distressed or challenging in behaviour.

Heart-centred approaches

By listening to, and working with, each person and their circle of support we help them plan their care and support – tailoring the support we provide to meet individual needs and requirements, goals and aspirations.

We focus on prevention, calming and early intervention

If anyone is experiencing distress and displaying behaviours that challenge – we know how to minimise the risks to themselves and to others. With the right approach and level of understanding we can quickly build a rapport to provide immediate support. We offer proactive, active and reactive structured approaches to crisis intervention and management based on best practice

Engagement and inclusion

Working in partnership with families, carers and health and social care professionals, we develop detailed support plans and risk assessments to encourage and develop independent living skills and community engagement and inclusion.

Excellence and innovation

Following a detailed assessment and understanding of the support needs required, we ensure the person’s designated care team are fully trained to meet their support needs. Training is provided by in-house specialists, local authority professionals and accredited external partners.

Available around the clock

With a 2-hour turnaround guarantee, we make the difference

24 hours a day, 7 days a week, 365 days a year

Contact us