DATA PROTECTION
PRIVACY NOTICE POLICY

Company Name:
Leaf Complex Care (‘the Company’)
Company Contact details:
Address:  Fountain Court, New Leaze, Bradley Stoke, Bristol, BS32 4LA
Phone:   0117 456 4799
Web page:   https://leafcare.co.uk/
E-mail address:  admin@leafcare.co.uk
Date:
30/11/21
Review Date:
3 years
Last amended:
Version:
1

As your local provider of choice for people with complex care needs, we’re here to provide you with urgent and longer-term care and support – when you need it most. We help adults (aged 18-65+) and children (up to age of 18) living with complex care needs, including: learning disability, autism, acquired brain injuries, behaviours that challenge, and/or other mental health needs. The Company must process personal data (including sensitive personal data) so that it can provide these services – in doing so, the Company acts as a data controller.

 

You may give your personal details to the Company directly, such as on an application, assessment, or registration form or via our website, or we may collect them from another source such as a jobs board. The Company must have a legal basis for processing your personal data. For the purposes of providing health care and service and keeping information relating to the employees’ rights, we will only use your personal data in accordance with the terms of the following statement.

1.Collection and use of personal data

a. Purpose of processing and legal basis

The Company will collect your personal data (which may include sensitive personal data) and will process your personal data for the purposes of providing you with work-finding services. The legal bases we rely upon to offer these services to you are:

  • Legitimate interest

In some cases we may be required to use your data for the purpose of investigating, reporting and detecting crime and also to comply with laws that apply to us. We may also use your information during the course of internal audits to demonstrate our compliance with certain industry standards.

b. Recipient/s of data

The Company may process your personal data and/or sensitive personal data with the following recipients:

  • Payroll Systems (Sage)
  • Online rostering / Workforce management system / Document Storage (Sirenum, 3B Forms)
  • Document destruction service (Shred-It)
  • Auditors
  • Care Quality Commission and other relevant regulators
  • Commissioners and Allied Health professionals
  • Cloud Based Hosting Services (Excalibur)
  • Email Marketing Tools / Analytics Tool (Mailchimp, Google Analytics)
  •  

c. Statutory/contractual requirement

Your personal data is required by law and/or a contractual requirement (e.g. our client may require this personal data), and/or a requirement necessary to enter into a contract. You are obliged to provide the personal data and if you do not the consequences of failure to provide the data are:

  • Failure to provide this data will affect us being able to commence the service delivery and therefore we would be unable to find you suitable work.

2. Overseas Transfers

The Company will retain your personal data only for as long as is necessary. Different laws require us to keep different data for different periods of time.

 

We must also keep your personal and health records, payroll records, holiday pay, sick pay and pensions auto-enrolment records in accordance with the statutory retention period as required by law.

 

Where the Company has obtained your consent to process your personal and sensitive personal data, we will do so in line with our retention policy (a copy of which is attached). Upon expiry of that period the Company will seek further consent from you. Where consent is not granted the Company will cease to process your personal data and sensitive personal data.

3. Data retention

The Company will retain your personal data only for as long as is necessary. Different laws require us to keep different data for different periods of time.

The Conduct of Employment Agencies and Employment Businesses Regulations 2003, require us to keep work-seeker records for at least one year from (a) the date of their creation or (b) after the date on which we last provide you with work-finding services.

We must also keep your payroll records, holiday pay, sick pay and pensions auto-enrolment records for as long as is legally required by HMRC and associated national minimum wage, social security and tax legislation.

Where the Company has obtained your consent to process your personal and sensitive personal data, we will do so in line with our retention policy (a copy of which is attached). Upon expiry of that period the Company will seek further consent from you. Where consent is not granted the Company will cease to process your personal data and sensitive personal data.

4. Your rights

Please be aware that you have the following data protection rights:

 

  • The right to be informed about the personal data the Company processes on you;
  • The right of access to the personal data the Company processes on you;
  • The right to rectification of your personal data;
  • The right to erasure of your personal data in certain circumstances;
  • The right to restrict processing of your personal data;
  • The right to data portability in certain circumstances;
  • The right to object to the processing of your personal data that was based on a public or legitimate interest;
  • The right not to be subjected to automated decision making and profiling; and
  • The right to withdraw consent at any time.

 

Where you have consented to the Company processing your personal data and sensitive personal data you have the right to withdraw that consent at any time by contacting:

 

REGISTERED MANAGER: 

Tracy Crane

E-mail: Tracy.Crane@leafcare.co.uk

Landline: 0117 456 4799

Mobile: 07572 237133 

 

CQC NOMINATED PERSON INDIVIDUAL:

Sarah Ambe

E-mail: sarah.ambe@catalystgrp.co.uk

Office: 0345 894 2264 

Mobile: 07960 254357

 

0117456 4799

5. Complaints or queries

If you wish to complain about this privacy notice or any of the procedures set out in it please contact our Compliance Manager.

 

01174030943

 

You also have the right to raise concerns with Information Commissioner’s Office on 0303 123 1113 or at https://ico.org.uk/concerns/, or any other relevant supervisory authority should your personal data be processed outside of the UK, if you believe that your data protection rights have not been adhered to.