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What if one story could shift your perspective on care?

In the Heart of Care is a blog series where our therapy team shares proactive support and personalised tools that encourage people’s journeys forward.

Experience a fresh and unique viewpoint and join us in discovering what compassionate support and person-centred care truly mean.

Supporting People with PERMA Model of Wellbeing

The PERMA Model of Wellbeing is a groundbreaking psychological framework developed by the esteemed psychologist Martin Seligman. This model, which stands for Positive Emotion, Engagement, Relationships, Meaning, and Accomplishment, has gained increasing recognition for its potential to transform how we support people in various contexts, including health and social care. The ultimate goal is to encourage people to lead more fulfilling and enriched lives....

Are People Involved in Their Care?

True participation is not merely passive involvement but actively empowering people in decision-making processes. How does active participation influence the quality of care and health outcomes? What are the benefits of encouraging people to actively engage in decision-making processes? Increased involvement has been linked to better-developed support plans, improved health outcomes, and living a life that truly matters to people....

Building Healthier Communities: The Power of Place-Based Approach

In a world that often measures success by individual achievement, the collective strength of communities is frequently overlooked. Yet, within these very communities, a powerhouse resides, capable of bringing significant, long-lasting impact and hope. The place-based approach invites us to reimagine care not just as a service but as an integrated, deeply personal experience that resonates with the needs of the local population. The ability of community-centered initiatives fundamentally reshape and significantly improve the lives of countless children, youth, adults, and families....

Supporting Commissioners in Reducing NHS Waiting Lists

Collaboration requires an environment where people receiving support can actively participate in their care plans, enabling them to make positive contributions to their care and overall well-being. It also involves care providers and case commissioners working together to ensure that health and social care services meet people's specific needs and preferences. This person-centred approach improves the overall quality of life for people receiving care by providing high-quality, holistic, integrated support. ...

Speech Therapy and Its Impact

Speech therapy is a dynamic and evolving field that provides essential support to people with communication, eating, drinking, and swallowing difficulties. With a broad scope of practice, speech therapists work in various settings and utilise advanced technologies to enhance their support. It requires rigorous training and provides life-changing benefits to people of all ages....

Care After Hospital Discharge

Navigating life after a hospital discharge can be both relieving and challenging. Transitioning from hospital to home care is a critical phase in a person's recovery journey, often requiring careful planning, support, and understanding. In this blog post, we will explore the essential aspects of care after hospital discharge, from post-discharge to the importance of ongoing support, aiming to shed light on this often overlooked but crucial part of healing....

Why Integrated Care?

At its core, integrated care is about breaking down the silos that traditionally separate different aspects of health and social care, ensuring that people's social and emotional needs are addressed. It's all about coming together to improve care, local health, and well-being. While there are challenges, the focus remains on improving outcomes, tackling inequalities, and delivering integrated services that meet the specific needs of local populations....

How to Enhance Role Satisfaction Among Support Workers in Social Care

Have you ever considered how much a support worker's sense of recognition influences their role satisfaction? Their care and skills are invaluable, often serving as a lifeline. But do they feel that their efforts are adequately acknowledged and appreciated? The feeling of being recognised for your work can significantly boost morale and motivation, leading to increased role satisfaction. ...

What Case Commissioners Look for in Social Care Providers

Choosing the right social care provider involves defining care needs, researching providers, and assessing their qualifications and experience. Key considerations for case commissioners include the quality of care, range of services, accessibility, collaboration, inclusivity, and cost-effectiveness. The aim is to help people live a life that truly matters to them, providing better outcomes and improved well-being....

Why Delayed Hospital Discharge is a Harm Event

Delayed hospital discharge is a significant issue that has far-reaching implications for care recipients, health and social care providers, and the healthcare system as a whole. There is no doubt that delayed discharge negatively impacts people's health and well-being. However, it's also a financial burden on the healthcare system and contributes to hospital overcrowding, further compromising the quality of care for all care recipients....

The Future of Home Care: Innovations and Opportunities for Case Commissioners

The future of home care is being shaped by various factors, including technological innovations, policy shifts, and changing societal attitudes. The demand for home and community-based care is expected to continue growing, providing opportunities for care professionals and home care providers to expand their services and meet the evolving needs of the ageing population....

Occupational Therapy

Occupational therapy (OT) plays a crucial role in addressing people's unique needs, including children, older adults, autistic people, people living with a learning disability and people with mental health needs. By promoting health and social well-being and supporting people's personal goals, occupational therapy can help people live more fulfilled lives. ...

Call us if you know someone with complex care needs that are a risk to themselves or others or have noticed rapidly escalating behaviours.